Before signing a managed IT agreement, owners most often ask what isn’t included. At VJNetworks, hardware, materials, toner, and software licensing beyond what we manage under contract are billed separately, and nothing outside the agreement gets billed until we’ve discussed it with you and you’ve approved it. I’m Mike Stoveken. VJNetworks has been doing managed … Read more
A small business may have to encrypt email when messages carry regulated data, such as ePHI under HIPAA, nonpublic information under New York’s Part 500, or customer information under the FTC Safeguards Rule, unless an exemption applies. Microsoft 365 handles it with Purview Message Encryption and enforced TLS. Insurance agencies got there first. We support … Read more
Microsoft 365 costs $7 to $22 per user per month on an annual commitment in 2026, from Business Basic at $7 to Business Premium at $22, and paying month to month adds 20% to every seat. Those are Microsoft’s own list prices for its Business plans, which are built for organizations of up to 300 … Read more
For most professional services firms, secure file sharing means sending sensitive client files through a SharePoint link restricted to named people, or through encrypted email, and keeping plain attachments for documents that wouldn’t matter if they went astray. A client portal earns its cost when the same exchange repeats with dozens of clients every season. … Read more
A help desk ticket gets fixed on the first call when it says who you are, what you were doing, the exact error, when it started, and who’s affected, plus the one detail your problem type needs. That is most of how to submit an IT ticket well. Most tickets my team gets turn into … Read more
An IT roadmap for a 20-person business starts with a security baseline, then endpoint security, MFA on internet-facing accounts, locked-down admin accounts with a break-glass backup, and staff training. Hardware, licensing, backups, end-of-support dates, and the budget come after that. Most roadmaps start with a purchase. A new server. A laptop refresh. A move to … Read more
Remote support fixes most problems faster than an on-site visit, because a technician can be working on your screen minutes after the callback. A visit wins when something physical has failed, such as hardware, cabling or a printer’s paper path. People tend to frame this as remote IT support vs onsite service, as if a … Read more
New Jersey’s data breach notification law, N.J.S.A. 56:8-161 to 56:8-166, requires any business conducting business in New Jersey to report a breach of residents’ unencrypted personal information to the State Police first, then notify those residents without unreasonable delay. That sentence carries most of the law. The detail is where small businesses get caught out. … Read more
When a firewall’s security subscription expires, what stops depends on the vendor and the license model. Some firewalls keep passing traffic and only lose threat updates and filtering. Others, once a grace period ends, can stop passing traffic entirely until they’re relicensed. Ask me what stops working and the first answer I give is the … Read more
A managed service provider (MSP) is an outside IT company that takes ongoing, contracted responsibility for a business’s technology, supporting its people and maintaining and securing its systems for a recurring monthly fee rather than a bill per repair. VJNetworks is one, for businesses with 5 to 60 employees across the Tri-State area. The label … Read more
