IT Support for Nonprofits.
VJNetworks provides IT support for nonprofits in Rockland, Westchester and Bergen counties, managing your IT and security and supplying your Microsoft licensing at Microsoft’s nonprofit pricing once your organization is approved.
IT support for nonprofits is the help desk, security and Microsoft 365 management a small organization needs, handled by an outside team for a predictable monthly fee, and VJNetworks does it across Rockland, Westchester and Bergen counties. We also supply Microsoft licensing at nonprofit pricing once your organization is approved.
Nonprofits are one of the industries we serve, and the licensing is where we can help you most.
How Microsoft’s nonprofit pricing actually works.
Microsoft sets aside special pricing for organizations it recognizes as nonprofits. It’s easy to miss. Offers change, so before we quote you anything we check Microsoft’s nonprofit page again.
Business Premium is Microsoft’s plan for organizations of up to 300 users, and it bundles the Office apps, Teams and email with device management and Microsoft Defender for Business, so security arrives with the license instead of as a separate purchase you have to remember to make. Our Microsoft 365 and cloud services cover the setup and ongoing care. For what the standard plans cost, see our guide to Microsoft 365 pricing per user.
As of November 2026, Microsoft’s own page puts it this way: “Microsoft 365 Business Premium is now available at a 75% discount for eligible nonprofits.” Mind the word eligible.
Microsoft asks for charitable status. Its eligibility page excludes schools and colleges, most hospital systems, trade associations and financial institutions.
Your team does the registering. Microsoft says an employee or strategic volunteer must complete it, and third-party IT providers can’t register on your behalf, though we can answer questions along the way.
Microsoft checks applications. Since September 2025 it has used Goodstack for that, and approval comes before any nonprofit pricing applies.
Some organizations first meet this program through TechSoup, the nonprofit technology marketplace, but Microsoft’s own registration is the step to finish first, wherever you end up buying your licenses.
Four questions to put to any IT provider about nonprofit licensing
| Ask your provider | How we handle it |
|---|---|
| Is our organization eligible?Microsoft decides, and its list leaves out whole categories of nonprofits. | We help you read the requirements. Your team submits the registration. |
| Which plan do we need?Business Premium is the plan Microsoft’s nonprofit page names, but not every seat needs the same thing. | We match the plan to the staff who use it and talk it through before anything is ordered. |
| What if Microsoft changes the offer?Nonprofit programs have changed before, including how eligibility is checked. | We check Microsoft’s current terms at the start and tell you if something shifts. |
| How is the license billed?You should know before you sign, not when the invoice arrives. | It’s spelled out in the services agreement, and nothing is billed without a conversation first. |
What our IT support for nonprofits covers.
Nonprofits don’t share one standard setup, and we won’t pretend they do. So we start by asking what you run today. The support underneath is the same steady work every client gets.
Unlimited help desk support
Call or open a ticket. You reach a person who already knows your setup, and our response standard is 15 minutes during business hours.
Endpoint security and monitoring
We set up, monitor and advise on endpoint security for the computers your team uses, so one bad click is less likely to turn into a bigger problem for your staff, your data or your budget.
Microsoft 365 management
We manage and secure your Microsoft 365 tenant, from email and Teams to SharePoint, and keep settings in line as your team changes.
Network security and upkeep
Your firewall and network get monitored and maintained. We also plan, install and manage business Wi-Fi as part of the relationship.
Repairs
We fix what breaks. Replacement hardware, parts and toner are purchased separately, and we talk it through first.
Onboarding and offboarding
New hires get accounts and equipment set up. Departures matter too. Removing someone’s access properly is a quiet task that’s easy to forget.
That’s the shape of our managed IT services, applied to an organization that answers to donors and a board.
Your agreement, explained before you sign.
The question we hear most is simple. What will I get billed for that I didn’t expect?
So we spell it out. We walk through the services agreement with you, show what’s covered and what isn’t, and discuss anything outside it before we do it, while hardware, materials and toner are billed separately and you never get a bill for something you didn’t approve.
Nobody likes being nickel-and-dimed. A board treasurer likes it even less.
The track record behind the support.
We sell managed IT, so we have a stake in recommending it. Weigh the numbers accordingly.
How we get you started.
No two organizations onboard the same way. This is the usual path, and we adjust it to fit yours.
A conversation
We talk through what you run today and where IT gets in your way. No cost. No obligation.
Eligibility check
We help you read Microsoft’s requirements. You submit the registration.
Agreement walkthrough
We go through the services agreement together, including what isn’t covered, before you sign anything. Questions welcome.
Onboarding
We document what you have, bring your Microsoft 365 licensing and security settings in line, and meet your team.
Ongoing support
Help desk, security and Microsoft 365 care for a predictable monthly fee, with a team that knows your history.
Is our IT support for nonprofits the right fit?
You want someone sitting in your office every day. We support you remotely first and come on site when the work calls for it.
You’re a school, a health system or a trade association hoping for Microsoft’s nonprofit pricing, because Microsoft’s eligibility rules leave those categories out even when the organization itself is a registered nonprofit.
You’re outside our service area.
The objections we hear most.
“We already have an IT person.”
Good, and we’re not here to replace them. In our experience, an organization with a capable IT person usually wants that person to have help, not a replacement. That’s co-managed IT. We meet with your IT person regularly, and when they’re away, the rest of our team covers the gap.
“Our current provider already handles our Microsoft licenses.”
Maybe they do it well. The only way to know is to ask whether your nonprofit pricing is applied and which plan you’re on. We’d rather you check than assume.
“What will we get billed for that we didn’t expect?”
No surprises. We walk you through what’s covered and what isn’t, and we talk with you before we do anything outside the agreement.
Common Questions
Do nonprofits get a discount on Microsoft 365?
Eligible nonprofits can. As of November 2026, Microsoft lists Business Premium at a 75% discount for eligible nonprofits. Offers change. We confirm Microsoft’s current terms before we quote you.
How does a nonprofit qualify for Microsoft’s nonprofit pricing?
You register with Microsoft. Then you show recognized charitable status. Microsoft excludes some categories, including schools, most hospital systems and trade associations, and it uses a third-party validation supplier to check applications.
Can our IT provider register our nonprofit with Microsoft for us?
Not directly. Microsoft says an employee or strategic volunteer must complete the registration and that third-party IT providers can’t do it on your behalf, but we can help you read the requirements and answer questions as you go.
How much does IT support for a nonprofit cost?
Our managed IT plans start at $995 a month. Where you land depends on your starting point and your size, so we ask what you have in place before we put a number on anything.
Do we still need an IT provider if we already have an IT person?
Often, yes, and it doesn’t mean replacing anyone. In our experience, the day-to-day staff are happiest when there’s both internal IT and a provider behind them, because one of the two can always pick up the work when the other is busy or away. We work beside them.
What does IT support cover, and what costs extra?
Support covers unlimited help desk, endpoint security, Microsoft 365 management, network upkeep, repairs and onboarding. Hardware, materials and toner are billed separately, and nothing outside the agreement is billed without talking with you first.
Your budget is meant for your mission. IT should be one of the quiet line items, and your Microsoft licensing shouldn’t be a mystery.
Start with a conversation about your nonprofit’s IT.
Talk with our team about your setup and your Microsoft licensing. No cost. No obligation.
Not ready yet? See how we handle Microsoft 365 or read about co-managed IT.
VJNetworks provides managed IT for nonprofits across Rockland County, Westchester County, and Bergen County, NJ. Serving the region since 2004. See every town we cover.