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Is Your Current IT Company Proactive or Just Reactive? A Self-Test

Bright modern small business office interior with wood desks and a green accent wall

Most small businesses can’t tell proactive IT support from reactive IT support until something breaks. This 12-point self-test scores your provider on monitoring, patch speed, backup testing, response time, and communication, so you know before it costs you money. Score under five and you’re paying managed-services prices for glorified break-fix. Score nine or higher and … Read more

What BIM and Large CAD Files Are Doing to Your Firm’s Network (And How to Fix It)

Architect and engineer reviewing a rolled printed blueprint on a drafting table

 Revit models, AutoCAD drawings, and point-cloud scans are outgrowing the servers, VPNs, and backup windows most architecture and engineering firms built years ago, and the fix is usually storage, bandwidth, and workflow changes, not new design software. A 400MB Revit file doesn’t stay 400MB once it’s open. Revit users commonly report memory use climbing … Read more

Co-Managed IT: The Option Most Business Owners Don’t Know They Have

Municipal government staff and an outside IT provider shaking hands after agreeing to a co-managed IT arrangement

Co-managed IT means your internal person or team keeps doing the work they’re good at, while an outside provider fills the specific gaps, after-hours monitoring, security tooling, overflow tickets, under a written split everyone agrees on ahead of time. It isn’t staff augmentation and it isn’t a takeover. It’s a third option most owners never … Read more

Why Businesses With Multiple Locations Need a Different IT Strategy

IT engineer and small business owner discussing a multi-location IT strategy in a modern office hallway

Multi-location businesses need centralized IT standards with a local point of contact at each site, not a single-office plan stretched thin or disconnected setups running independently. Configurations drift, security policies stop matching, and nobody owns the space between locations once a second site opens. The first location is usually fine. Somebody set up the network, … Read more

What HIPAA Actually Requires From Your IT Provider

Healthcare practice manager and IT provider shaking hands after a HIPAA compliance consultation

 HIPAA requires any IT provider handling your practice’s patient data to sign a Business Associate Agreement and build out the Security Rule’s administrative, physical, and technical safeguards, not just print “HIPAA compliant” on a homepage. No federal agency hands out a certificate that makes that true. The compliance lives in the paperwork and the … Read more

IT During Tax Season: What Accounting Firms Should Sort Out Before January

Stacked accounting binders on a desk with a blank wall calendar in the background

Tax season IT prep means checking five things before January: remote access capacity, tax software licensing and backups, multi-factor authentication on every system touching client data, a written information security plan, and a tested backup restore. Miss one and it usually surfaces in February, at the worst possible time. I’ve walked into two different accounting … Read more