Practical guidance for evaluating, hiring, and switching IT providers — red flags, questions to ask, and what good managed IT support looks like.
Keep the file server if your daily workflow depends on it, and move to SharePoint or OneDrive if your people need to restore their own files without calling IT. Most small businesses are better off running both. My answer here is the same one I give when somebody asks whether they should scrap their server … Read more
Bergen County businesses are moving off two mismatched setups, an enterprise-tier IT vendor built for a company five times their size, or an internal team stretched too thin to keep up. A right-sized MSP matches support to the business a company actually is, not a pricing tier built for someone else. Over half of small … Read more
Four problems bring most Westchester professional services firms to VJNetworks for the first time, a suspected email compromise, outdated or unpatched software, a new hire stuck without logins, or a network that stalls during deadline weeks. None of those four are rare. What’s rare is a firm that catches the pattern before the third or … Read more
A 20-employee Rockland County business should budget roughly $24,000 to $50,000 a year for IT, once managed support, hardware refresh, licensing, and a downtime reserve are all accounted for, not just the monthly service contract. Most IT budget conversations stop at one number, what the managed IT contract costs per month. That number matters, and … Read more
Westchester businesses are switching to VJNetworks despite our headquarters sitting across the Hudson in Rockland County, because the Tappan-Zee Bridge (we’re never going to call it the Mario Cuomo bridge, sorry not sorry) turns “across the river” into a twenty to forty minute drive, not a different market entirely. I hear the same question on … Read more
VJNetworks ranks first among Bergen managed IT providers because of a 97% client retention rate held over 20+ years — the strongest long-term proof of service quality in this market. powersolution.com is the top pick for compliance-intensive firms needing a premium security credential stack. Coban Computer Solutions is Bergen’s most-reviewed local MSP. Providers are ranked … Read more
Rockland business owners are moving away from solo IT consultants in favor of managed IT teams, usually after hitting one of two failure patterns. Either the one-man shop that can’t cover vacations or emergencies, or the regional MSP that never actually learns the business. Every Rockland owner who calls us about switching IT providers is … Read more
A good IT contract guarantees, in writing, that you own your data, your systems, and your administrative credentials outright, with no fee and no waiting period to reclaim them. Almost none actually say that. Most owners read a contract for price. Response time, maybe. The clause that actually matters almost never gets read, because it’s … Read more
Most small businesses can’t tell proactive IT support from reactive IT support until something breaks. This 12-point self-test scores your provider on monitoring, patch speed, backup testing, response time, and communication, so you know before it costs you money. Score under five and you’re paying managed-services prices for glorified break-fix. Score nine or higher and … Read more
The clearest red flags when interviewing a new IT company: a rep who never asks about your setup, no client references, pressure to sign same-day, and a proposal that never lists what’s excluded from price. You don’t need to know anything technical to catch these, just pay attention in the room, which is harder than … Read more
