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What HIPAA Actually Requires From Your IT Provider

Healthcare practice manager and IT provider shaking hands after a HIPAA compliance consultation

 HIPAA requires any IT provider handling your practice’s patient data to sign a Business Associate Agreement and build out the Security Rule’s administrative, physical, and technical safeguards, not just print “HIPAA compliant” on a homepage. No federal agency hands out a certificate that makes that true. The compliance lives in the paperwork and the … Read more

Small Business Ransomware Protection: Why “Too Small to Target” Doesn’t Apply Anymore

Small business owner shaking hands with an IT security consultant after a ransomware protection assessment in New York

 Ransomware attackers now hit small businesses harder and more often than enterprises, because weak backups and no monitoring make recovery nearly impossible. The businesses that survive an attempt almost always have one thing in common: something caught it before encryption finished. Not after. During. Ask most owners of a 15-person company why they’d be … Read more

The One-Man IT Shop Problem (And What Happens When That Person Leaves)

Empty office chair next to an open server rack in a small business server room

A one-man IT shop puts every password, every vendor relationship, and every undocumented fix inside one person’s head. When that person leaves, gets sick, or retires, a small business loses its entire IT department in one day. Last spring an owner in Valley Cottage called me. Eighteen employees, light manufacturing, and the same IT guy … Read more

IT During Tax Season: What Accounting Firms Should Sort Out Before January

Stacked accounting binders on a desk with a blank wall calendar in the background

Tax season IT prep means checking five things before January: remote access capacity, tax software licensing and backups, multi-factor authentication on every system touching client data, a written information security plan, and a tested backup restore. Miss one and it usually surfaces in February, at the worst possible time. I’ve walked into two different accounting … Read more

How to Evaluate an MSP Before You Sign Anything

Business owner and IT consultant shaking hands after reviewing a managed IT services contract

Evaluating a managed IT provider comes down to five checks. A response time guarantee in writing, a documented incident plan, transparent flat pricing, verifiable client retention numbers, and clear terms for who owns your data if you ever leave. Most owners approach an MSP contract the way they approach a phone plan. Skim the pitch. … Read more