Managed IT service tips and planning guidance for small businesses, from tax-season readiness to day-to-day IT operations.
Managed IT for a multi-location business starts at $995 a month and gets priced in two layers, a per-seat cost that follows headcount and a per-site cost that follows addresses. Site count moves the total as much as headcount does. Owners usually call me about this at one specific moment. The lease on the second … Read more
Day to day, co-managed IT means your internal person keeps the users, the vendors, and the office context, while an outside team takes monitoring, patching, security tooling, and overflow tickets, under a split that was written down first. Most writing about co-managed IT stops at the concept. Two teams, one environment, everybody wins. Fine as … Read more
Choosing a managed IT provider in NY or NJ runs through six stages, deciding to look, scoping the work, picking a model, comparing two finalists, reading the contract, and planning the switch. Most owners hit stage four first. They get a referral, take a meeting, like the guy, and start comparing a proposal against nothing. … Read more
In-house IT means hiring and carrying a full-time salary, while outsourced managed IT means paying a flat monthly fee for a team’s coverage, and current federal data puts one systems administrator near $141,800 fully loaded. Every wage and projection below traces to a Bureau of Labor Statistics release. An owner asks me to settle this … Read more
You have outgrown your IT provider when your business changed and their model did not, which is a different problem from bad service. New headcount, a second site, a regulation, or one piece of software can do it. Two very different conversations get filed under the same heading, and they need opposite answers. The first … Read more
Negotiating an MSP contract comes down to four terms, the initial length and notice window, the auto-renewal clause, what transition help you get on the way out, and how the service levels are measured. Price is the term most owners argue about. It is rarely the one that costs them. You have more leverage in … Read more
Most accounting firms already own more Microsoft 365 security than they have switched on. Business Premium covers what a CPA practice needs. The expensive add-ons usually do not apply to you. I get asked some version of this question every fall. A firm is coming up on renewal, somebody has quoted them an upgrade, and … Read more
The five things Rockland businesses call their IT provider about most are passwords, printers, a file or email that has gone missing, Outlook, and QuickBooks, in that order. None of those are dramatic. None of them are specific to Rockland either, and that second part matters a lot more than it sounds like it should. … Read more
An IT support contract in Rockland County covers unlimited support, endpoint security, network maintenance, your Microsoft 365 or Google Workspace tenant, backups, compliance help, and vCIO planning. Hardware, materials, and toner are billed separately. Most IT contracts run three or four pages. One paragraph in the middle matters. It is the scope section. Usually the … Read more
QuickBooks Desktop 2023 stopped getting support on May 31, 2026. Desktop 2024 is the last Pro and Premier release. The real decision is not which QuickBooks you buy. It is where the file lives. Two programs generate more support calls than anything else we manage. Outlook is one. QuickBooks is the other. So when Intuit … Read more
