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Case Study · Co-Managed IT

Co-Managed IT: Redesigning a Nationwide Company’s Network Alongside Its Internal IT Team

A nationwide insurance and retirement investment company had a capable internal IT department and an aging network causing connectivity problems. VJNetworks assessed the network, redesigned it with failover, VLANs and new hardware, and is still the team its internal IT staff calls for help.

Assess
Network review
Redesign
Failover + VLANs
Replace
Switches + Wi-Fi
A network engineer and a member of the client's internal IT team reviewing a network rack together
Client
A nationwide insurance and retirement investment company
Engagement
Co-managed IT, alongside the internal IT department
Scope
Network assessment and redesign: failover, VLAN configuration
Hardware
New pre-configured switch stacks and wireless access points

The Problem

A nation-wide insurance and retirement investment company, who has their own internal IT staff, had aging network infrastructure causing connectivity problems and sought expert help in planning its replacement. This company has a capable IT department, but their expertise lay in support and maintenance, not in network infrastructure. They needed someone who was an expert in this aspect of IT, who could plan and execute a robust and reliable solution, and on whom they could rely if anything went wrong.

The Solution

VJNetworks was engaged to evaluate their current network stack and architecture. We found several misconfigurations, suboptimal network design, and recognized where our expertise was needed in furthering the understanding of their internal IT. VJNetworks optimized their network design with best-practice failover strategies, optimal VLAN configurations, and brand new hardware which will last them through further growth and network expansion.

The Results

VJNetworks executed the plan with precision, minimizing downtime for the client while the network hardware VJNetworks had pre-configured replaced the old hardware. After the new switch stacks came online, and the new wireless access points were installed, the network ran more efficiently than ever. The internal IT team of the client still calls VJNetworks today to solve issues or help them plan for other system changes whenever things fall outside their scope of expertise, or just to have someone knowledgeable to bounce ideas off.

We continue to be a valuable resource for their internal IT staff, and the company leaders are even more confident in their IT posture now that they have our expertise in their corner.

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